energeon-ridge

Introduction

energeon-ridge ("we", "our", or "us") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access our website or use our services.

Information We Collect

Personal Information You Provide

We collect personal information that you voluntarily provide to us when you:

Submit an enquiry or booking request through our website
Subscribe to our communications
Contact us directly via email
Participate in our workshops or services

This information may include:

Name
Email address
Service preferences
Dietary requirements or accessibility needs
Any additional information you choose to provide

Information Collected Automatically

When you visit our website, certain information is collected automatically, including:

IP address
Browser type and version
Operating system
Pages visited and time spent on pages
Referring website address

How We Use Your Information

We use the information we collect for the following purposes:

To respond to your enquiries and booking requests
To provide and manage our services
To communicate with you about your bookings
To improve our website and services
To comply with legal obligations
To analyse website usage and trends

Legal Basis for Processing

We process your personal information based on the following legal grounds:

Consent: Where you have given clear consent for us to process your personal information for a specific purpose
Contract: Where processing is necessary for the performance of a contract with you
Legitimate interests: Where processing is necessary for our legitimate business interests, provided these are not overridden by your rights
Legal obligation: Where processing is necessary to comply with the law

Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

With service providers who assist us in operating our website and delivering our services
When required by law or to respond to legal process
To protect our rights, privacy, safety, or property

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. The retention period depends on the context of our relationship and any legal obligations we may have.

Your Rights

Under data protection legislation, you have the following rights:

The right to access your personal information
The right to rectification of inaccurate information
The right to erasure of your information in certain circumstances
The right to restrict processing
The right to data portability
The right to object to processing
The right to withdraw consent at any time

To exercise any of these rights, please contact us using the details provided below.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

International Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those of your jurisdiction. We ensure appropriate safeguards are in place for any such transfers.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Email: [email protected]
Address: 14 Hartley Lane, Birmingham B2 5RT, United Kingdom